Support
Need help with Code Companion? Use the contact information below and we will do our best to assist you.
Contact Support
If you need help with the app, have a question, or want to report an issue, please use the support contact below.
Support Email
Website
Support Scope
App support, ordinance lookup tool questions, and general Code Companion assistance.
Common Questions
The app is not opening the right ordinance section.
Make sure you are using the latest version of the app. If the issue continues, send a note to dev@thriveks.com with the section you searched and what happened.
The PDF source is slow to open.
The bundled ordinance PDF is a large file, so opening and jumping to a matching section may take a moment depending on device performance.
Does this app provide legal advice?
No. Code Companion is a reference tool only. Users should verify important matters against official ordinance sources and consult qualified legal or city staff when needed.